TERMS AND CONDITIONS
1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian and New Zealand residents aged 18 years or over, other than residents of the Australian Capital Territory.
3. Employees (and their immediate families) of the Promoter, Choices Flooring stores and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. Promotion commences at 12:01am (AEST/NZT) on 28 September 2025 and ends at 11:59pm (AEST/NZT) on 25 October 2025 (“Promotional Period”)
5. To enter, individuals must complete the following steps during the Promotional Period:
(a) Purchase any one (1) product from the Genero product range with a total of minimum spend of $1500 (AU$ or NZ$ as the case may be) exclusive of GST in a single transaction from any Choices Flooring store in Australia or New Zealand (“Qualifying Transaction”); and then
(b) Visit choicesflooring.com, follow the prompts to the promotion entry page, input the requested details including their full purchase receipt number for the Qualifying Transaction, and submit the fully completed entry form. All entries must be submitted by 11:59 pm AEST/NZT (based on the country in which the Qualifying Transaction occurred) on 25 October 2025.
6. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
7. Incomplete or indecipherable entries will be deemed invalid.
8. Multiple entries permitted, subject to the following:
(a) only one (1) entry permitted per Qualifying Transaction (regardless of the number of eligible Genero products in excess of one (1) purchased within that transaction);
(b) each entry must be submitted separately and in accordance with entry requirements; and
(c) limit one (1) prize per person.
9. Entrants must retain their original purchase receipt(s) for all entries as proof of purchase. Failure to produce the proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period but prior to entry.
10. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
11. There will be one (1) draw conducted on each day of the Promotional Period, for the combined entries received from both Australia and New Zealand, for a total of twenty-eight (28) draws (“Daily Draws”). Entries into each Daily Draw will open and close each day based on New Zealand Time (“NZT”) or Australian Eastern Standard Time (“AEST”), based on the country in which the Qualifying Transaction occurred. Each Daily Draw will take place at Choices Flooring’s Central Office, 5-9 Hobbs Court, Rowville Victoria, 3178 Australia at 10am AEST on the business day after entries close for that Daily Draw, with the first Daily Draw taking place on 29 Sept 2025 and the last Daily Draw taking place on 26 Oct 2025. For the removal of doubt, no draws will be conducted during the weekend or on a public holiday in Victoria, Australia. Non-winning entries in each Daily Draw will be entered into any subsequent Daily Draw(s). The Promoter may draw additional reserve entries in each draw and record them in order, in case an invalid entry or ineligible entrant is drawn. Entries that have been drawn as reserve entries will still be included in subsequent draws, unless the Promoter has to award a prize to a reserve entry, in which case any subsequent prizes won by that particular reserve entry will instead be awarded to a reserve entry on the subsequent draw. In the case that no entries are received for a Daily Draw, the prize for such Daily Draw will be included in the next Daily Draw. E.g. In case no entries are received for the first Daily Draw, two (2) prizes instead of one (1) will be awarded in the next Daily Draw. If no entries are received until the third Daily Draw, three (3) prizes instead of one (1) will be awarded in the third Daily Draw.
12. Winners will be notified by phone and in writing within two (2) business days of the relevant Daily Draw and the last name, initial of the first name and postcode of each winner will be published at choicesflooring.com from 29 October 2025.
13. The Promoter’s decision is final and no correspondence will be entered into.
14. The first valid entry drawn in each Daily Draw will win a Dyson Wash Gel hard flooring cleaner, valued at RRP $999 (AUD).
15. Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize at or by the time stipulated by the Promoter, then the prize will be forfeited.
16. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
17. Total prize pool value is $27,972 (AUD).
18. Prizes are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
19. A draw for any unclaimed prizes may take place on 26 February 2026 at the same time and place as the original draws, subject to any directions from a regulatory authority. Winners, if any, will be notified in writing within two (2) business days of the draw and the last name, initial of the first name and postcode of each winner will be published at choicesflooring.com from 2 March 2026.
20. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
21. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
22. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
23. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
24. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth) or the Consumer Guarantees Act 1993 (NZ), or similar consumer protection laws in the States and Territories of Australia or any statutory consumer guarantees as provided under consumer protection laws in New Zealand (“Non-Excludable Guarantees”) Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
25. Except for any liability or statutory consumer guarantees that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking and/or use of a prize.
26. As a condition of accepting the prize, each winner may be required to sign any legal documentation as and, in the form, required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form. The prize will be dispatched via courier to the winner’s nominated address within 15 business days of the winner being notified, accepting the prize, and the purchase invoice being verified.
27. The Promoter collects personal information (“PI”) in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.choicesflooring.com/privacy/. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of Australia and New Zealand (for a list of the countries, see the Promoter’s Privacy Policy), and cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles and New Zealand Privacy Principles (relevant privacy principles applying based on the country in which the Eligible Transaction occurred). By entering the promotion entrants’ consent to the overseas transfer on these terms as permitted by the Australian Privacy Principles and New Zealand Privacy Principles and agree that the Promoter is not liable in this regard.
28. The Promoter is Newfurn Floor Coverings Limited (ABN 63 004 650 668) of 5-9 Hobbs Court, Rowville Victoria, 3178 (in Australia) and Choices Flooring Limited (NZBN: 9429041932551) of 5-9 Hobbs Court, Rowville Victoria, 3178, Australia (in New Zealand). Telephone (03) 9850 9311.
29. New South Wales Licence Number TP/04440, South Australian Permit T25/1193.